Terms of Service
Welcome to Aurex. We are a luxury resale house (first copy, second hand, and resell). By using our site or placing an order, you agree to these terms.
Accounts & eligibility
- You must be at least 18 and provide accurate account details.
- Keep credentials confidential; you are responsible for activity on your account.
Products & authenticity
- We sell luxury first copy, second hand, and resale items as described in each listing.
- Condition and inclusions are stated per product; images are representative of the actual item listed.
- Authenticity is guaranteed per listing details; contact us immediately if you believe an item is not as described.
Ordering & pricing
- Prices are listed in USD; availability is not guaranteed until your order is accepted.
- We may cancel and refund (if paid) for suspected fraud, mispricing, or stock issues.
Payments
- We accept crypto only (e.g., BTC, ETH, USDT variants, BNB, USDC, XRP, ADA, DOGE, SOL, DOT as shown at checkout).
- Orders are pending until on-chain payment is detected and confirmed; send exact amount and network as shown.
- Network fees are your responsibility and non-refundable.
Shipping & delivery
- We ship to the address you provide at checkout; verify details before paying.
- Risk of loss passes on delivery to the carrier; insured options may be provided where available.
- Customs or import duties (if any) are your responsibility.
Returns & refunds
- Returns are accepted within 14 days of delivery only if the item is not as described or fails authenticity/condition claims.
- Items must be in the same condition received, with any included accessories/packaging.
- Wear-and-tear, fit/sizing, or buyer’s remorse are not eligible.
- Approved refunds are issued in crypto; network fees and exchange rate movements are not reimbursed.
- Contact support before returning; unauthorized returns may be refused.
Cancellations
- You may cancel before payment is sent; after payment, cancellation is not guaranteed.
- We may cancel orders for fraud checks, stock, or compliance reasons and will notify you.
Prohibited use
- No fraudulent activity, chargeback abuse, or platform misuse.
- No violation of sanctions, export controls, or applicable laws.
Liability
- The service is provided “as is.” To the maximum extent allowed, Aurex is not liable for indirect or consequential damages.
- Our aggregate liability is limited to the amounts you paid for the order in question.
Changes
We may update these terms; continued use means you accept the latest version.
Contact
Questions about these terms or returns/refunds: support@aurex.example.
Aurex
Luxury resale | first copy, second hand, resell